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armor360 and a traditional SOC.

A traditional SOC puts people on the first look at each alert, at the pace one person can read. armor360 puts an AI agent there and leaves every decision with your people.

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Traditional SOCOne analyst, in arrival orderLooked atPort scan from a printerHarmlessLocal accounts listedSuspiciousBackup copied filesNewArchive made by handNewAdmin logon at 02:10NewScript fetched a fileNewFiles staged in /tmpNewUpdate agent beaconNewNew cron entryNewDNS to new domainNewOutbound to rare hostNewFailed logons, then oneNew+ 6 more waiting10 waitingWith armor360Each one looked into as it landsSorted for your teamProcessNetworkUserIntelPort scan from a printerHarmlessLocal accounts listedSuspiciousBackup copied filesAuthorisedArchive made by handReal attackAdmin logon at 02:10AuthorisedScript fetched a fileSuspiciousFiles staged in /tmpReal attackUpdate agent beaconHarmlessNew cron entrySuspiciousDNS to new domainHarmlessOutbound to rare hostReal attackFailed logons, then oneHarmless+ 7 more, all looked into0 waiting
Illustrated example: the same twelve overnight alerts, read by one analyst, and looked into by armor360. People still decide what to do.

Where a traditional SOC strains.

A tiered SOC works. It is also built on people doing the same first checks by hand, at the pace one person can read, which is where it struggles as alerts grow.

  • The first look waits

    An alert sits in the queue until a tier-1 analyst is free. On a busy day, or at night, that wait is where an early sign of an attack goes stale.

  • Hours go on gathering

    Most of a tier-1 analyst’s time goes on the same lookups: which machine, who uses it, what ran nearby, where it connected. Judging is the short part at the end.

  • Shifts and handovers

    Cover at night means shifts or an on-call rota. Context is lost at each handover, and the morning starts with a backlog instead of finished work.

  • Growth means hiring

    When alert volume rises, the only lever is more people. Experienced analysts are hard to find, slow to train and easy to lose, and their knowledge leaves with them.

Side by side.

TopicTraditional SOCWith armor360
The first look at an alertA tier-1 analyst, when one is free The agent, as each alert arrives
What the analyst starts fromThe raw alert, then searches by hand A verdict with its confidence and the evidence behind it
How the work is recordedTicket notes, as complete as the shift allowed Every question asked and every record read, kept and cited
Order of the queueUsually by alert severity and arrival time Likely real attacks first, by verdict and severity
Related alertsJoined by hand, if someone notices Joined into one campaign with its stages in order
Nights and weekendsShifts, an on-call rota, or a queue left for the morning The first look happens at any hour; people decide when they are in or are called
Knowledge of your businessIn analysts’ heads and wiki pages Recorded at set-up and built from your team’s corrections
Growing alert volumeMore hires, or alerts left unread More alerts looked into by the same team
Who decides and actsYour analysts Your analysts

Tier 1 starts from a finished first read.

Instead of a raw alert and a blank search bar, the analyst opens a verdict: real attack, suspicious, harmless, authorised or unsure, with how sure the agent is and the reason in plain words.

  • Each claim cites the record it came from
  • One click from the verdict to the evidence
  • Agree, change or add context in the same place

The queue puts what needs a person first.

Alerts arrive in any order. Once the agent has looked at each one, the queue is sorted by verdict and severity, so likely real attacks are read first and the harmless ones wait.

  • Verdicts on the queue, not just rule names
  • Harmless and authorised activity set apart
  • Unsure cases shown as unsure

Mornings start with finished work.

What arrived overnight has already been looked into. The Today page opens on what is waiting for a person, and urgent findings can be sent to whoever is on call.

What your team knows stays with your SOC.

At set-up you record what each machine does and which business processes it serves. Your analysts’ corrections are remembered for later investigations, so knowledge does not walk out with a shift or a resignation.

What stays the same.

  • Your analysts decide

    Every verdict reaches a person, who agrees with it or changes it. Nothing is decided for them.

  • Your tools stay

    armor360 reads from the SIEM and endpoint tools you already run, starting with Elastic Security. No migration.

  • Your escalation paths

    Findings go where your team already works: Slack, Microsoft Teams, PagerDuty, email, Jira or ServiceNow.

  • Your response playbooks

    armor360 recommends next steps. Your people take them, with the tools and approvals they use today.

A night of alerts, two ways.

Without a first look, the queue waits for the morning. With armor360, what arrived overnight has been looked into. An illustrated example.

One night, looked into as it happenedIllustrated example
19:24Harmless
21:06Authorised
23:36Suspicious
02:14Real attack On call told
03:31Harmless
05:02Harmless
06:47Suspicious
08:00: seven investigations finished, one real attack already with the on-call person.
Each alert is investigated when it arrives. The real attack at 02:14 reaches the person on call; the rest wait for the morning with their verdicts written.

Adding armor360 to a SOC you already run.

  1. 1

    Start with a pilot

    Run it on your own alerts with your own reviewers, free, and agree up front what a good result looks like.

  2. 2

    Begin with one source

    Connect Elastic Security, or the SIEM you rely on most, read-only. Add the others once the team trusts the verdicts.

  3. 3

    Tier 1 reviews, not gathers

    Analysts check the agent’s verdicts and evidence, and correct it where it is wrong. Corrections are kept.

  4. 4

    Widen and measure

    Track how often reviewers agree, how long reviews take and what is left unsure, and move more alert types over as the numbers hold.

Frequently asked questions

Is armor360 a substitute for tier-1 analysts?

No. It takes over the routine gathering that fills a tier-1 analyst’s day, not the judgement. Someone still reviews each verdict, decides what it means and chooses what to do.

Most teams use the time it frees for the work that never gets done: tuning noisy rules, hunting, improving coverage and training people up.

Do we need to change our SIEM or our processes?

No. armor360 reads alerts and logs from the tools you already run, starting with Elastic Security, and also takes alerts from Splunk, Microsoft Sentinel, CrowdStrike Falcon and Microsoft Defender. Findings go to the channels and ticketing systems your team already uses.

How fast is the first look?

In our lab, with a clear queue, the median time to a verdict was 76 seconds. A deep investigation takes longer: our lab investigation of a hidden adversary-simulation agent took 13 questions and 5 minutes 35 seconds. Lab results, not customer data.

What about nights and weekends?

The agent investigates alerts as they arrive at any hour. It does not act on them; it records its verdict and can send urgent findings to the person on call through PagerDuty, Slack, Microsoft Teams or email. The rest is ready for review in the morning.

What if the agent is wrong?

A person reviews each verdict, with the evidence in front of them, so a wrong verdict is caught at review and nothing has changed in your environment. The correction is remembered, so the same mistake is less likely to come back.

Does our alert data leave our network?

Not when armor360 runs on-premises. The platform and its AI model, fine-tuned by our team, run on your own hardware, and external AI fallback can be switched off. It can also be hosted for you.

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See where your team’s time goes. Then decide.

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