Alert triage
New alerts are collected as they arrive and looked into one by one. Each ends with a verdict, how sure the agent is and why, and the list is ordered so the alerts that need a person come first.
Each alert asks the same first question: is this real? Answering it by hand is slow, and the answer arrives in the wrong order.
Rules fire on anything that might matter. A small team cannot open them all, so some are never looked at at all.
Alerts are usually worked in the order they arrive, so a real attack can wait behind a dozen harmless ones.
When an analyst closes an alert as harmless, the why often lives only in their head, and the next person starts again.
Alerts arrive at any hour. The first look waits for the next shift, and so does everything that depends on it.
Alerts arrive in any order. The agent gives each a verdict, then the list puts what needs a person at the top.
Each alert ends in a plain verdict: real attack, suspicious, harmless or not sure. Harmless covers approved activity, someone doing their job. The agent says how sure it is, and writes the reason in a sentence a manager can read.
The list puts real attacks on high-severity alerts first, then other real attacks and suspicious findings, then the rest. The reason for each place is written beside it, and a person can move an alert up or down.
The Today page opens on what is waiting for a person: the real attacks to check first, attacks that may still be under way, and approvals. The first look has already happened, whatever time the alert came in.
When the agent finds a real attack, it tells the people you chose during set-up in Slack, Microsoft Teams, PagerDuty or email, and can open a ticket in Jira or ServiceNow. A person then decides what happens next.
Lab results, not customer data: one of our deepest investigations, of an adversary-simulation agent on a Linux machine. Across all our lab runs the median is 76 s.
A rule fires in Elastic Security or another connected tool. armor360 picks up the new alert by itself, so nobody has to copy it across or decide whether it deserves a look.
It checks the machine, the account, what happened nearby and what is known about any address or file involved, keeping each record it reads as evidence.
The alert gets a verdict, how sure the agent is and a short reason. Its place in the queue comes from that verdict together with the alert’s severity.
Someone on your team reads the verdict, agrees with it or changes it, and can move the alert up or down. Their correction is remembered for later investigations.
New alerts are picked up from your SIEM and endpoint tools as they arrive. Nobody forwards anything.
Every verdict carries how sure the agent is, so a reviewer knows where to look hardest.
The why is written down with the verdict, and the evidence behind it opens beside it.
Real attacks first, then what needs a decision, with the reason for each place and room for a person to change it.
Alerts from the same attack are joined into one campaign, so the same story is not triaged twelve times.
A reviewer agrees or changes the verdict, and what they say is remembered next time.
All of the new alerts that reach it from the tools you connect: Elastic Security first, and also Splunk, Microsoft Sentinel, CrowdStrike Falcon and Microsoft Defender. You do not pick which ones to send, and nothing has to be forwarded by hand.
Alerts on the same machine that belong to one attack are joined into a campaign, so they are read together rather than as separate puzzles.
Real attack means the evidence shows malicious activity. Suspicious means something is wrong enough that a person should look. Harmless means the activity is normal, and authorised means a known person or process did it on purpose. When the evidence is not enough to say, the agent says so rather than guessing.
Each verdict comes with how sure the agent is and the reason, so a reviewer can check it quickly.
It gives each alert a verdict and orders the list, but a person reviews the result. Your team can agree with the verdict, change it or add context, and the record shows who did what. armor360 recommends next steps; it does not act on your systems.
It depends on the alert and how much the agent needs to check. In our lab, an investigation of a real attack took 13 questions and just under six minutes to reach its verdict. Simple alerts take less. The point is that the first look happens at once, at any hour, instead of waiting for someone to be free.
Start a free pilot on your own alerts, or put in your own numbers first.
